The RequirementsTo meet the basic qualification for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Certified Home Health Aide opportunity, you also should have:
- A High School Diploma or equivalent.
- An active California Home Health Aide certificate required.
- Current Basic Life Support for Healthcare Providers (BLS) or Cardio-Pulmonary Resuscitation/Automated External Defibrillator (CPR/AED) certification.
- At least one year of experience working as a Home Health Aide is preferred, but we also will consider recently certified applicants.
- Sufficient knowledge of home health care operations to be able to work, visit patients and follow CVHCare procedures with minimal supervision.
- Knowledge of or the ability to learn Medicare regulations.
- Ability to safely assist patients weighing at least 100 lbs, using proper body mechanics in changing bed position, getting up from bed, transferring and walking up to 100 feet as the patient is safely able, with or without devices, and with or without caregiver assistance.
- Bilingual skills are a plus, but we offer translation services in more than 150 languages.
- A passion for excellent patient care.
- Solid interpersonal and communication skills, including:
- A confident and encouraging bedside manner.
- The ability to interact effectively with diverse patients and families.
- A proactive approach to collaborating with multidisciplinary care team members.
- The ability to communicate clinical observations to your case supervisor (RN or Therapist)
- Strong self-motivation and the ability to organize and prioritize your workload independently.
- Flexibility, adaptability and excellent problem-solving skills.
- Excellent verbal and written communication skills
If you drive to visit patients, you will need a current valid driver's license and a registered, insured vehicle. Qualified candidates will be required to pass a background check.
The RoleAs Certified Home Health Aide, you will report to the Director of Patient Care Services and serve as a paraprofessional member of a home care team where you will take case-by-case direction from a Registered Nurse or Therapist. Typically, you will work with a variety of clinicians as you complete 30 or more visits each week (if full-time).
Under supervision, you will perform various personal care services as necessary to meet each of your assigned patient’s needs. You will be responsible for observing patients, then documenting and reporting your observations and the care performed. For example, if you are giving a sponge bath and you notice a rash or other marks on the skin, you will pass that information to the appropriate parties.
As Certified Home Health Aide, you will be assigned to patients by a Registered Nurse, Therapist or Case Manager in a manner that promotes quality, continuity, and safety of patient’s care.
In performing your tasks, you will:
- Provide personal care including:
- Back rubs.
- Oral hygiene.
- Changing bed linen.
- Assisting patients with dressing and undressing.
- Skin care to prevent breakdown.
- Assisting the patient with toileting activities.
- Keeping patient’s living area clean and orderly, as appropriate.
- Assist in feeding the patient, if necessary.
- Take and record oral, rectal and axillary temperatures, pulse, respiration and blood pressure when ordered (with appropriate completed/demonstrated skills competency).
- Assist in ambulation and exercise according to the plan of care.
- Perform range of motion and other simple procedures as an extensional therapy service as ordered (with appropriate completed/demonstrated skills competency).
- Meet safety needs of patients and use equipment safely and properly (foot stools,
side rails, etc.).
- Report on patient’s condition and significant changes to the assigned case manager.
- Adhere to CVHCare's documentation and care procedures and standards of personal and professional conduct.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
More Good ReasonsSetting you up for success
At CVHCare, our leaders take pride in being open and responsive to employee input. For example:
- You'll work with a dedicated scheduler, who will get to know your preferences and be a great daily resource.
- You will have people to call and plenty of support when you need it.
- We created an operational support team for clinicians to reduce documentation, like pre-populating the medication reconciliation, Plan of Care formulation, coding, tracking down DME orders, getting MD signatures, chart auditing, lab follow-up, etc.
- We brought in an IT team to develop a proprietary EMR system that will facilitate documentation. It is in the pilot stages but should be in production soon.
You'll have a good deal of leeway in scheduling your hours and even days, as long as you accommodate patient needs. You can choose to work Monday through Friday, or work one weekend day and have a weekday free. In general you'll work standard hours, but you also could take a two-hour break between morning and afternoon patients, making up those two hours in the early evening.
Your supervisors are happy to take calls or meet with you to answer care questions, brainstorm ideas or help clear up confusion. Our executives take turns in a 24-hour on-call rotation to make themselves available to you at any time. We'll provide the tools you need, including a smartphone, laptop/tablet, visit bag, clinical equipment and field devices.
You'll enjoy paid orientation, which includes extensive classroom and hands-on training, and incorporates a simulation skills lab and 1:1 field training with seasoned peers and clinical management. Our dedicated Clinical Training Department offers ongoing learning, and we pay for continuing education and training. If you have the ambition, and once you've proven yourself in this role, you might set your sights on moving up to a clinical trainer, agency manager or division lead role.
We are committed to fostering a culture of trust and honesty, recognizing that it helps motivate all of us to provide high quality care. We regularly survey employees regarding job satisfaction, supervisor performance and feedback regarding the workplace. We also recognize and reward top performers.
Full spectrum care
You'll work with clinicians in a variety of specialties, including skilled nursing, physical therapy, occupational therapy, medical social work and registered dietitians. Our patient population is largely geriatric, but may include people of all ages.
Full and part-time employees (those who work at least 32 hours per week) can enroll in benefits after 30 days. Health and dental insurance are 100% covered for employees. You'll start accruing PTO on day one, with two weeks offered during the first year. You also can enroll in the 401(k) plan after 90 days.
Keys to SuccessIf you are new to home health care, we think you will find it very rewarding. At the same time, it is different from working in a clinical setting. Working in the field means you'll need to be resourceful and self-sufficient in solving problems and achieving goals. Flexibility and adaptability are also essential; for example, the schedule you start with in the morning may change during the course of the day. You will also need to be committed to effective communication and to following the plan that the case manager, nurse or therapist approved.
We have created a strong support infrastructure, so you won't feel like you are on an island. Just the same, you should be proactive about communicating with patients, families, your supervisor, your scheduler and other stakeholders. We have tools to help you do so, but it will be up to you to put them to good use. You should be comfortable incorporating technology into your work routine.
Those who excel at CVH are passionate about patient care, and about making a difference in the lives of patients and their families. In addition, they are:
- Motivated to go above and beyond, and enjoy taking on challenges.
- Honest and forthright while also being respectful and collaborative.
- Highly engaged in the CVHCare mission and vision.